Effective January 1, 2021, Delta Dental of South Carolina will no longer accept phone inquiries from third-party vendors such as Medusind, VSNL America, E-clinical Works, and others that initiate calls to obtain benefits, eligibility and/or claims information on behalf of dental offices.
Although Delta Dental of South Carolina will no longer provide member information by phone to third-party vendors, if delegated as their business associate they can continue to retrieve necessary benefit, eligibility and claim information by accessing the IVR and/or to obtain a faxback at 800-335-8266.
Thank you for understanding and supporting our efforts in protecting our members’ and your patients’ health information.
Delta Dental of Missouri does business in South Carolina as Delta Dental of South Carolina.
