Important message regarding electronic claims submission
One of the external clearinghouses we work with, Change Healthcare (CHC), has experienced a cybersecurity incident. We stopped all connections to CHC while they...
Brush up on your skills – register now to attend the...
Brush up on Delta Dental tools and processes, ask questions and connect with colleagues at our next provider workshop. Join us April 19 at...
Apply today! Retain patients and grow your practice while providing care...
Keep your patients smiling after they retire by joining Delta Dental’s Medicare Advantage network. Give them peace of mind knowing they can stay with...
Dental radiographs for children and the importance of the ALARA
When considering dental radiographs for children, the ALARA (As Low As Reasonably Achievable) principle is used to limit exposure to radiation. Though x-rays are...
New dental claim form, tips to ensure claims process on first...
The 2024 American Dental Association® dental claim form is now available. Please view the updated form here.
Check out these tips and updates for your...
Provider & office staff workshop held in Charleston, South Carolina
Group from Charleston, South Carolina, workshop
We recently hosted a provider workshop in Charleston, South Carolina.
At the workshop in Charleston, we reviewed…
Provider contracting
Medicare...
Thank you for participating in the provider and office staff survey
Thank you to all who participated in the Delta Dental of South Carolina survey! We greatly value your feedback and insights and will use...
Summary of CDT code changes for 2024
The CDT updates for 2024 have been published. Please see the link below for a summary of the changes. Please note that coverage for...
Electronic payment option for your practice
Electronic funds transfer (EFT) and electronic remittance advice (ERA) are available to you to help streamline the payment process. Go to https://enroll.ach835.com/new to enroll.
As...
Retain your patients. Grow your practice. Join our Delta Dental Medicare...
Enrollment in Medicare Advantage has more than doubled over the past decade, and by 2030, it is estimated that approximately 18% of the nation’s...
Updates to uniform requirements of network participation
Effective April 23, 2023, Delta Dental of South Carolina has updated the uniform requirements of network participation to include both our commercial and Medicare...
Check benefits, eligibility, claim status and more with the national dentist...
The national dentist dashboard has a fresh new look and is your one-stop shop for information including patient benefits, eligibility, claim status and more.
On...
Important EFT/ERA enrollment reminder
Electronic funds transfer (EFT) and electronic remittance advice (ERA) are available to you to help streamline the payment process. Go to https://enroll.ach835.com/new to enroll.
Important...
Summary of 2023 CDT code changes
The CDT updates for 2023 include 29 new codes, 13 revised codes and two code deletions. Please see the link below for a summary...
Dental Health Metrics program returns in 2023
Delta Dental of South Carolina (DDSC) would like to thank all dentists who participated in the Dental Health MetricsTM program in 2022. DDSC is proud...
5 tips for an efficient claims process
As we welcome the new year, we’d like to provide a few tips and reminders for an efficient claims process.
Enroll in EFT/ERA
For efficiency, and...
New documentation needed when resubmitting claims
For the workflow processes and attention of your office staff, we would like to share the reminder that a new claim is required when...
Send provider updates and tax ID changes, keeping in mind turnaround...
When submitting provider updates, tax ID changes, and other information, please remember it can take up to 30 days for the updates to be...
Plan for 30-day credentialing timeline
As a reminder, the credentialing and recredentialing process can take up to 30 days. Please keep this timeline in mind when planning for the...
Documentation guide helps with commonly billed services
To help ensure your claims are processed quickly and correctly with the first submission, use the Delta Dental guide below. Organized by procedure categories...
Go digital to streamline processes
To help streamline your office’s payment process, enroll for Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA). The digital process can reduce costs...
Working better together with provider programs
Peer-to-peer program
As a courtesy and an opportunity for a professional exchange of information, Delta Dental of South Carolina (DDSC) offers dentists the ability to...
Dentist handbook available online
You can access the Delta Dental Dentist Handbook online through our provider portal. The dentist handbook includes general policies and a complete list of...
Reminder to update profile when adding a provider to practice
If you have added another dentist to your practice, remember to add those providers to your existing profile through our provider portal. To add...
Dental Health Metrics program helps identify moderate and high-risk patients
Delta Dental of South Carolina (DDSC) would like to thank all the dentists who participated in the Dental Health MetricsTM program in 2021. DDSC...
Uniform Requirements of Network Participation updated
Please be aware that the updated Delta Dental of South Carolina Uniform Requirements of Network Participation is effective January 1, 2022. Click here to access your...
Summary of 2022 CDT code changes
The CDT updates for 2022 include 17 new codes, six revised codes and five code deletions. Please see link below for a summary of...
New credentialing and recredentialing requirements
Credentialing and recredentialing requirements regarding the DEA Certificate have been updated and are effective October 1, 2021. This change will be noticed when logging...
Peer-to-peer calls provide opportunity for exchange of information
The review of dental claims to determine whether or not the codes submitted for the service provided is supported by the two-dimensional image and...
Delta Dental contact information for claims and customer service
For claims, customer service or to get in touch with our professional relations team, here is the contact information you need. In addition, we...
Required and recommended documentation for common billed services
Ensure your claim or claims are processed correctly with the first submission. Use this as a guide for information required for commonly billed codes.
Recommended...
Using the ALARA principle with radiographs for children
When considering dental radiographs for children, the ALARA (As Low As Reasonably Achievable) Principle is used to limit exposure to radiation. Though x-rays are...
Find information quickly and easily in the provider portal
Delta Dental of South Carolina’s Provider Portal is a quick and easy way to find the information that you need when you need it....
EFT/ERA information to streamline process
We want to provide you with the newest updates and information about EFT/ERA to help streamline office processes. Delta Dental of South Carolina does...
Reduce your hold time with two self-service options
You can reduce your hold time when contacting our customer service team. Delta Dental of South Carolina has two self-service options for providers that...
Improve claim processing and turnaround time
There are a number of categories of procedures that require a radiographic image to allow for appropriate claim review. The following are the most...
Adjudication of codes D3331 and D2955
In the fall 2017 edition of The Beacon, the American Association of Dental Consultant’s quarterly newsletter, an endodontist, William Pack, D.D.S., M.S.D., wrote an...
Summary of 2021 CDT code changes
The CDT updates for 2021 include 28 new codes, seven revised codes and four code deletions. Please see link below for a summary of...
Dental Health Metrics continues in 2021
In 2019, Delta Dental of South Carolina (DDSC) launched a program called Dental Health MetricsTM that provides participating Delta Dental dentists with an online...
COVID-19: Impact on code submissions
Much has changed as a result of the COVID-19 pandemic. There has been much confusion regarding two vital aspects of dentistry: 1. Infection control...
Tips for successful web portal usage
Delta Dental of South Carolina’s (DDSC) provider portal makes it easy for participating providers and their staff members to access patient benefits and claims...
Network provider COVID-19 relief programs
Delta Dental of South Carolina (DDSC) pivoted and quickly adapted to a very different environment with uninterrupted service to our dentists, clients and members....
Extraction Policy Reminder
The following information is a reminder of our reimbursement policies concerning impacted teeth removal procedures and erupted teeth/exposed root removal procedures.
D7230 and D7240 –...
Participating Dentists Receive Incentives with the Dental Health Metrics Program
Congratulations on a job well done!
Delta Dental of South Carolina would like to say thank you to all dentists who participated in the Dental...
Re-Credentialing Reminder for 2020
In 2020, if re-credentialing is necessary, you will receive a notification in the mail. Delta Dental of South Carolina has partnered with DentalXChange to...
Dental Health Metrics Program Continues in 2020
Last year, Delta Dental of South Carolina launched a new program called Dental Health MetricsTM that provides participating Delta Dental dentists with an online...
Summary of 2020 CDT Code Changes
The CDT updates for 2020 include 37 new codes and seven code deletions. Please see link below for a summary of the changes. Please...
Free Delta Dental Workshops in 2020
There will be several opportunities this year to attend one of Delta Dental of South Carolina’s free seminars. Educational seminars are open to all...
How Your Dental Practice Can Benefit from Free PreViser Risk Assessment...
PreViser Corporation, the leader in digital oral health risk assessment technology, offers all Delta Dental member dentists unlimited free access to its state-of-the art,...
